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Chicago Blackhawks

Chicago Blackhawks

Chicago Blackhawks Loyalty Program

Chicago Blackhawks Loyalty Program

License

NHL

Role

Manager, Creative

Overview

Context

The Blackhawks began exploring a new loyalty program, starting with a wide departmental ideation phase that later narrowed into a focused RFP and early-stage concept testing.

Problem

The team needed a clear brand direction, messaging framework, and visual starting point before the project could advance to research and focus groups.

Process

I contributed across multiple fronts: leading brainstorm sessions, shaping presentation decks, establishing the initial branding tone, and developing early logo mark concepts for testing. A major part of my role involved copywriting and editing—defining names, taglines, messaging angles, and narrative framing for the program.

Impact

The work enabled clearer alignment across marketing and provided the strategic and creative groundwork needed for the next phase of development (research and data under NDA).

Credits

EVP, Marketing

EVP, Marketing

Eryn McVerry

Eryn McVerry

VP, Marketing

VP, Marketing

Adam Kempenaar

Adam Kempenaar

Director, Public Relations

Director, Public Relations

Lyndsey Stroope

Lyndsey Stroope

Director, Player Marketing

Director, Player Marketing

Mike Horan

Mike Horan